FAQ’S

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Do you offer Wholesale?

Yes, you can register for wholesale access via the link below.
https://qhomeaustralia.com/registration/

Do you ship worldwide?

Yes we do. Please contact us to discuss international shipping costs.

Do you have minimum order quantities?

No, we do not have any minimum order quantities at this stage. You must have an ABN to apply and receive wholesale pricing.

What happens after I place my order online?

Our staff will invoice you with your order and shipping costs added. Once you receive this invoice you can make payment either via bank transfer or credit card.

How long will it take for my order to dispatch?

If your order doesn’t contain any preorder products we try our best to have it shipped out within 48 hours from payment received.

I didnt receive an invoice after i made my online order?

We normally send you an invoice including postage within 24 hours since the order is received. If you still haven’t received your invoice within this time frame, please email us to: sales@qhomeaustralia.com

My product has arrived damaged, what do I do?

Please contact us via email: sales@qhomeaustralia.com with images of the contents and packaging so we can assist you accordingly.